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IT Technician

Reed
Gl43Rt, GL4 3RT, United Kingdom
Last month
£28,000 – £32,000 pa

Salary

£28,000 – £32,000 pa

Job Type
Permanent
Work Pattern
Full-time
Work Location
On-site
Seniority
Mid
Posted
5 May 2026 (Last month)
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IT Support Technician

  • Annual Salary: £28,000 - £32,000
  • Location: Gloucester, GL4
  • Job Type: Full-time, Office-based

We are seeking an IT Support Technician to provide essential on-site support and contribute to the day-to-day technical operations, primarily within our clients Gloucester office.

Day-to-day of the role:

  • Work collaboratively with an external Managed Service Provider (MSP) to provide efficient and friendly on-site IT support, including resolving hardware, software, and network issues.
  • Assist in setting up new users on all systems and applications, and installing the correct hardware in the office.
  • Support the ongoing modernisation from server to cloud-based infrastructure.
  • Help employees with IT-related queries, including Microsoft 365, case management software, SharePoint, and remote working solutions.
  • Maintain and update IT systems to ensure compliance with cybersecurity protocols and data protection regulations (GDPR).
  • Assist in installing, configuring, and updating software applications and hardware devices.
  • Support the implementation of IT security policies, monitor for potential risks, and escalate issues when necessary.
  • Maintain IT asset records, user guides, and troubleshooting documentation.

Required Skills & Qualifications:

  • Proven experience in IT support or a similar role.
  • Familiarity with Microsoft 365, SharePoint, and remote working solutions.
  • Strong understanding of IT systems, cybersecurity, and GDPR compliance.
  • Ability to work collaboratively and communicate effectively with both technical and non-technical staff.
  • Willingness to travel occasionally to other office locations as needed.
  • Ability to think creatively and dynamically when faced with IT challenges.

If you are interested in this position please apply online or for more information please contact me on


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