Cloud Engineer

An exciting opportunity has arisen for an experienced Cloud & Infrastructure Engineer to join a growing technology function within a forward-thinking organisation. This role will play a pivotal part in designing, implementing, and maintaining a diverse cloud and on-premises infrastructure estate, contributing directly to the efficiency, reliability, security, and performance of critical services.

You will work as part of a collaborative infrastructure team, supporting both internal and external users, mentoring colleagues, and driving continuous improvement across cloud and infrastructure operations.

• Manage and optimise public cloud infrastructure, ensuring scalability, availability, and security.
• Implement monitoring solutions, conduct performance analysis, and automate improvements where possible.
• Ensure high availability and data integrity through proactive alerting, backups, and robust disaster recovery planning.
• Own major incident response, troubleshooting and root-cause analysis, implementing long-term fixes.
• Maintain security best practice across cloud and on-premise environments, including vulnerability management and compliance monitoring.
• Contribute to and sometimes lead the design and implementation of DR and business continuity plans.
• Build and maintain automation scripts and configuration policies (IaC) to streamline and standardise operational tasks.
• Collaborate with internal teams and third-party providers to deliver high-quality infrastructure services.
• Provide quality 3rd-line support and act as an escalation point for complex technical issues.
• Participate in the technical onboarding of partner organisations and support integration projects.
• Maintain thorough documentation covering infrastructure, configurations, and operational processes.

• Strong customer service mindset with the ability to communicate clearly and professionally.
• Minimum 3 years’ experience in a similar Cloud/Infrastructure role.
• Deep expertise with Windows Server 2016/2022, AD, Entra ID, Group Policy, and Windows security services.
• Proven experience administering Microsoft 365 including Exchange, SharePoint, Teams and associated services.
• Solid understanding of Microsoft SQL Server and IIS administration.
• Demonstrable capabilities across networking fundamentals including VLANs, routing, DHCP Snooping, Spanning Tree and LAG.
• Hands-on background with firewall technologies and cyber security best practice.
• Strong practical experience in Microsoft Azure, including VMs, VNETs, storage, identity, networking security, WAF/Azure Front Door, and cost management.
• Skilled in managing MDM/MAM via Intune.
• Experience with vulnerability remediation and MDR/EDR tooling.
• High proficiency with Veeam for backup and recovery.

• Company pension scheme
• Life assurance
• 25 days annual leave + birthday leave
• Flexible benefits
• Option to purchase additional holidays
• Enhanced family-friendly policies
• Cycle to work scheme