Application Support Analyst

Slough
4 months ago
Create job alert

Application Support Analyst

Slough | Up to £40,000 + 15% Bonus + Benefits

Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team.

Key Responsibilities

* Own and resolve application support tickets with clear communication and accurate results.

* Manage incidents, requests, and problems against agreed service levels.

* Support project work, configuration, testing, and deployment through Azure DevOps.

* Oversee middleware and system integrations to ensure secure and reliable data flow.

* Troubleshoot APIs including payloads, authentication, and performance checks.

* Protect data integrity across platforms and address recurring issues.

* Support structured testing, release and change management processes.

* Contribute to process and system improvements.

* Maintain documentation including system guides, knowledge articles, and API references.

* Collaborate with Infrastructure, Cybersecurity, and Development teams.

Technical Experience

* Experience with middleware or integration platforms (e.g. Mulesoft or similar).

* Ability to work with APIs (headers, payloads, authentication, performance).

* Familiarity with Azure DevOps (tickets, sprints, release workflows).

* Understanding of IT service management practices (incident, problem, change).

* Knowledge of Microsoft Business Central or other Dynamics applications (advantageous).

* Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis).

* Basic SQL or scripting knowledge (desirable).

* Exposure to merchandising, supply chain, finance, or reporting systems (desirable).

If you’re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment

Related Jobs

View all jobs

Service Desk Application Support Analyst

Cloud Application Analyst, Senior

Infrastructure Support Analyst

Test Analyst X2

Technical Business Analyst

Infrastructure Engineer

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

New Cloud Computing Employers to Watch in 2026: UK and Global Companies Powering the Digital Economy

Cloud computing is no longer just a backbone technology—it is now the engine of digital transformation, underpinning everything from AI and fintech to healthcare and government services. For professionals browsing CloudComputingJobs.co.uk, the biggest opportunities lie with new and fast-scaling employers that are investing heavily in infrastructure, platforms, and next-generation cloud services. In this article, we explore the new cloud computing employers to watch in 2026, focusing on UK-based startups, scale-ups, and global companies expanding their footprint across Britain. These organisations have recently secured funding, launched major projects, or won strategic contracts—clear signals of hiring growth.

Jobs Careers

Cloud Engineer Jobs in the UK: Salary, Skills, Career Paths & How to Get Hired

Cloud engineer jobs are among the fastest-growing technology roles in the UK. As organisations move infrastructure, applications and data into the cloud, demand for skilled cloud professionals continues to surge across finance, healthcare, retail, defence, government and high-growth startups. If you’re exploring a career in cloud engineering — or looking for your next role — this guide covers everything you need to know: What a cloud engineer does Types of cloud engineer jobs Required skills and certifications UK salary expectations Career progression pathways How to land a cloud engineer job in the UK Whether you’re a graduate, IT professional transitioning into cloud, or an experienced engineer looking to specialise, this article will help you position yourself competitively.

Careers

How Many Cloud Computing Tools Do You Need to Know to Get a Cloud Job?

If you are aiming for a role in cloud computing, it can feel like the skills list never ends. One job advert asks for AWS, Terraform and Kubernetes. Another mentions Azure DevOps, PowerShell and ARM templates. A third throws in Docker, Python, Linux, CI/CD, monitoring tools and security frameworks. It is no surprise that many cloud job seekers feel overwhelmed before they even apply. Here is the reality most cloud hiring managers agree on: they are not hiring you because you know every cloud tool. They are hiring you because you understand cloud concepts, can design reliable systems, manage costs, keep things secure and support real workloads. Tools matter, but only when they support outcomes. So how many cloud computing tools do you actually need to know to get a job? For most roles, the answer is far fewer than you think. This article explains what employers really expect, which tools are essential, which are role-specific, and how to focus your learning so you look capable and employable rather than scattered.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.