Job Description:
We are seeking a proactive and experienced IT Infrastructure Engineer to join a growing and fast-paced Managed Service Provider (MSP) based in Central London. This is a varied role that requires a strong foundation in Azure, networking, and virtualisation, along with a client-focused mindset. The successful candidate will be responsible for supporting a wide range of client infrastructures, delivering high-quality IT solutions, and taking ownership of technical projects across multiple environments.
This role is ideal for an engineer who thrives on variety, enjoys solving complex problems, and wants to work across different sectors and technologies.Key Responsibilities:
Provide hands-on support and maintenance of client infrastructures, including servers, networks, cloud services, and security systems
Design, implement and manage infrastructure solutions across on-premises and cloud environments (primarily Microsoft Azure)
Support and troubleshoot issues across diverse client setups, including Windows Server environments, virtual machines, and network infrastructure
Take part in infrastructure projects such as cloud migrations, system upgrades, and deployments
Liaise with clients to understand technical requirements and deliver tailored, effective solutions
Maintain accurate records in the ticketing system, including updates, escalations, and resolutions
Ensure compliance with security best practices and data protection regulations
Provide occasional on-site support to clients in and around London, as requiredTechnical Skills & Requirements:
Strong knowledge of Microsoft Azure, Office 365, and Intune
Experience with Cisco networking (routing, switching, firewalls)
Virtualisation technologies: Hyper-V, VMware, and Azure VMs
Solid experience with Windows Server 2016/2019/2022, including Active Directory and Group Policy
Familiarity with scripting and automation tools such as PowerShell, Batch, or Bash
Hands-on experience with cloud migrations and hybrid environments
Hardware troubleshooting, builds, and server maintenance
Previous experience in an MSP environment is highly desirablePersonal Attributes:
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Ability to work independently and manage multiple clients and priorities
A client-first approach with a professional and friendly attitudeIf you are a skilled Infrastructure Engineer looking for your next challenge in a dynamic MSP setting-where no two days are the same-please apply today for immediate consideration. For more details, feel free to get in touch.
Keywords: IT Infrastructure Engineer, MSP, Azure, Office 365, Windows Server, Virtualisation, Cisco Networking, Intune, Cloud Migration, Active Directory, Central London
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
