Export and Import Coordinator

The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe.

We are looking for a Export and Import Coordinator take ownership of a critical role managing global trade operations across our Group, including Polypal UK. The export and Import Coordinator will take ownership of all international shipping and trade compliance activities across the Whittan Group.

Key Responsibilities:

Produce all export documentation; prepare commercial invoices and collation of packing specs for submission to customers, ensuring high levels of accuracy and attention to detail
Pursuing missing documentation or information from customers & internal colleagues to enable completion of documents to eliminate delays and maintain published customer lead times
Support OTIF fulfilment by ensuring all overseas orders are despatched/collected without delay, across multiple Group sites, maximising Group monthly revenue
Managing and holding Direct Rep Forms, coordinating renewals for both customers and the Whittan group to ensure no lapse in coverage
Ownership of the end-to-end export process, ensuring all documentation from Group stakeholders and external suppliers is provided on time and on specification
Ideally use of the SAP environment with the ability to navigate the system and understand how export orders should be processed, recognising exceptions and errors and pursuing resolution of the same
Production and issue of all reports relevant to the Export function
Import reconciliation and collation of import documentation.
Review open purchase orders for any overseas vendor to ensure no delays to fulfilment  Raising purchase orders to cover export/import related services
Renewing our Chamber of Commerce agreement with them to issue us with export certificates
Apply for Certificates, like EUR1 and Certificate of Origin via the Chamber of commerce platform
Manage and update supplementary declarations on the TSS platform
Recognise when mistakes have been made and raise cases to reject these entries and pass on the correct information to resolve the case
Maintain a strong relationship with our clearing agent to bring material into the country. This includes the movement of containers of material and issuing release letters for shipping agents to clear and collect containers on our behalf
Keep up to date with changes to legal requirements and adjust our process and guidance documents accordingly
Issue the lead time for material from our Spanish factory based on their lead time and logistics schedule
Review and manage loading capacity for individual large orders and loading requirements for each factory per week selling a high-quality manufactured range of storage products such as lockers, cloakroom products, shelving, cupboards, cabinets.

Essential skills/qualifications/experience:

Minimum A-C grade Maths and English
Basic knowledge of Microsoft office
Excellent data entry skills with attention to detail
Good Telephone manner
Team Player
Good time management skills
Can multitask and manage/prioritise own workload

Desirable:

Basic working knowledge of SAP
Export and Import experience
Holds a full and valid UK driving licence

Company Benefits:

Competitive Salary
33 days holiday per annum including bank holiday
Life assurance
Company Pension
Employee discount scheme
Long Service Awards
Monthly STAR Awards
Employee Assistance Programme
Support from Trained Mental Health First Aiders
Cycle2Work Scheme
Medicash Scheme
Flexi Holiday Scheme
 
For more information, please contact us directly

The Whittan Group promotes equality of opportunity in that everyone who works for us and any job applicants will be treated equally, regardless of gender or gender reassignment, age, ethnic or national origin, nationality, race, colour, marital or civil partnership status, pregnancy or maternity, disability, sexual orientation, religion or belief.
 
You may have experience of the following: Global Trade Coordinator, International Logistics Coordinator, Freight Operations Specialist, Customs Compliance Coordinator, Supply Chain Operations Coordinator, International Trade Operations Assistant, Logistics Compliance Officer, Freight and Customs Coordinator, Trade Operations Specialist, International Shipping Coordinator, etc.

REF-(Apply online only)