Inside Sales Freight Coordinator

Our client, a Freight Forwarder with offices based in Basildon, is looking for an experienced Inside Sales Freight Coordinator.

With a global presence across 90+ offices in over 30 countries since 1988, their diverse team of more than 2,200 professionals is the driving force behind their success, fostering innovation and excellence to provide worldwide transportation solutions every day.

By ocean, air, or land – they lead the industry with a dedication to delivering value and outstanding service.

Successful Candidate ;

• Ideally 1 – 2 years experience within Ocean Freight
  
  
• Would consider someone with operational background who has a commercial mindset/personality.
  
  This is a busy and fast paced department, who are the front end of the business. The role is highly varied, covering Import, Export, LCL and a little amount of FCL.
  
  Whats on offer ;
  
  
• The company operate an incentive scheme which is paid month based upon achieving an agreed target.
  
  
• 20 days Annual Leave, increasing with service
  
  
• Bupa after 2 years
  
  
• Contributory Pension after 3 months
  
  
• Monthly Rewards and Recognition scheme
  
  
• Additional benefits being considered currently company wide
  
  Location – Basildon, although flexible working applications will always be considered
  
  Duties for the role would include;
  
  
• Pricing Import and Export LCL quotes, and communications with clients, origin offices, agents, and vendors to achieve the ultimate goal – customer satisfaction.
  
  
• Follow up for quotes
  
  
• Load Plans – open daily and identify the containers loading in 48-72 hours and note the destinations.
  
  
• Secured bookings to be sent to the customer service team with all required information necessary.
  
  
• Ring “New Log In” accounts to identify potential business and qualify the account suitability for access
  
  
• Minimum of 1 “sales” call per day. Call to be logged in company CRM, along with pipeline, sales lead and any relevant material.
  
  
• Assist Field sales with direct leads, possible client visits as/when required.
  
  
• Answer phone calls from clients and vendors daily, and promptly return calls for any messages left in voicemail.
  
  
• Ensure that all intent to claims are forwarded to the Claims Department within 24 hours