Sales Ledger Administrator

Company Description:

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview:

We have an exciting opportunity for a Sales Ledger Admin to join our Finance team here at our Head Office in Barbour House. In this role, you’ll be responsible for accurate cash allocation for our trade customers in both the UK and US, as well as managing account reconciliations and bank settlements from our retail stores and e-commerce platforms.

Essential Duties and Responsibilities:

• Maintain accurate sales ledger records across global divisions.
  
  
• Accurately allocate customer payments in a timely manner across multiple currencies and sources via the relevant control accounts
  
  
• Maintain and update customer master data, including payment terms and credit limits.
  
  
• Monitor the sales ledger mailbox and respond to customer enquiries promptly and professionally.
  
  
• Perform regular reconciliations of customer accounts, investigating and resolving discrepancies.
  
  
• Liaise with internal teams (e.g., Sales, Retail, Customer Services, Credit Control) to resolve customer issues and provide accurate information.
  
  
• Timely and accurate processing of credit notes in line with internal approval procedures.
  
  
• Conduct e-commerce reconciliations across all Barbour global websites.
  
  
• Reconcile assigned UK and US retail stores.
  
  
• Produce and deliver monthly reporting for Retail Managers for assigned stores.
  
  Skills and Experience:
  
  
• Strong IT literacy (Excel, Outlook, ERP processes).
  
  
• Working to high degree of accuracy.
  
  
• Able to work under pressure to deadlines.
  
  
• Prioritising and organising own workload.
  
  
• Able to resolve queries quickly and efficiently.
  
  
• Excellent verbal and written communication skills to build strong relationships internally and externally.
  
  
• Ability to contribute to a harmonious team working environment.
  
  
• Providing accurate information first time with attention to detail.
  
  
• Time Management skills to enable effective prioritisation and decision making.
  
  Benefits:
  
  
• Discretionary Company bonus scheme
  
  
• Staff Discount
  
  
• Healthcare Cash Plan
  
  
• 25 days holiday as standard increasing with length of service plus bank holidays
  
  
• Access to training and development activities to support your career development
  
  
• Free onsite parking
  
  
• Subsidised canteen
  
  
• Operate hybrid & flexible working
  
  
• 4pm finish on a Friday
  
  
• Wellbeing support
  
  
• Refer a friend bonus schem
  
  Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested