IT Support Engineer

IT Support Engineer

Profectus Recruitment is working with a growing organisation looking to add an IT Support Engineer to its internal IT team.

This is a varied role offering a mix of helpdesk support, infrastructure administration and project work. You'll support users across multiple sites, helping to maintain and improve the systems the business relies on every day.

Key responsibilities:
- Providing 1st and 2nd line IT support to end users
- Supporting Microsoft 365, Active Directory and Azure environments
- Building, deploying and maintaining end-user devices
- Troubleshooting hardware, software and networking issues
- Supporting onboarding and offboarding processes
- Assisting with system upgrades, migrations and IT projects
- Maintaining documentation and supporting IT best practice

What we're looking for:
- Previous experience in an IT support role
- Strong knowledge of Windows, Microsoft 365 and Active Directory
- Experience with Intune and Azure
- Good understanding of networking fundamentals
- Excellent troubleshooting and communication skills
- Full UK driving licence and access to a vehicle

In return, you'll join a supportive team, gain exposure to a broad technology stack and have opportunities to develop your skills across infrastructure, cloud technologies and IT projects.

Salary: Competitive, depending on experience.