The Body Shop
The Body Shop has been here since 1976 and we’re not going anywhere. There’s never been a more exciting time to join us, with a range of fantastic opportunities now available.
We’re looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we’d love you to join us as we embark on our next chapter.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
The Cloud Manager (Azure) is responsible for the governance, security, and operational management of the organisation’s Microsoft Azure cloud platform. The role ensures Azure services are secure, cost-effective, well-architected, and aligned with company standards, while maintaining strong operational integration with Infrastructure and Security teams.
This is a 12 month fixed-term role that combines leadership, operational ownership, and selective hands-on technical involvement, ensuring Azure delivers ongoing business value.
More about the role
Azure Governance, Security & Cost Optimisation
- OverseeAzure cloud governance, ensuring alignment with company standards, security policies, and compliance requirements
- Drivecost optimisation and best practices across Azure environments
- Ensure appropriate controls for identity, access, security, monitoring, and compliance
- Maintain oversight of Azure standards, policies, and operating procedures
Azure Platform & Landing Zones
- EnsureAzure Landing Zones and associated workflows are designed, built, and maintained to ahigh technical and security standard
- Deliver and maintain asecure Azure operating model
- Ensure consistency, resilience, and scalability across Azure environments
Operational Leadership & Incident Management
- Lead and coordinate Major Incident response relating to Azure and associated cloud services
- Act as a senior escalation point for complex platform issues
- Drive post-incident reviews, root cause analysis, and service improvements
Vendor & Service Management
- Provide ahigh standard of vendor and service management
- Manage relationships with Microsoft and third-party suppliers
- Ensure services meet agreed SLAs, security expectations, and value-for-money objectives
- Lead service reviews and escalation activities
Strategic Alignment & Stakeholder Engagement
- Work proactively withInfrastructure and Security Operations teams to ensure strong alignment
- Ensure cloud platform capabilities support operational and security requirements
- Act as a key point of contact for Azure platform matters across the organisation
Architecture & Technical Assurance
- ProvideAzure architectural review and validation for new and existing solutions
- Ensure designs meet standards for security, performance, resilience, and operability
- Act as a design authority for Azure platform changes
Change, Projects & Continuous Improvement
- Manageproject and BAU change from design through build and transition to operations
- Drive cloud projects andvalue-add improvements to the Azure platform
- Ensure changes follow agreed governance, risk, and change management processes
Hands-On Technical Support (When Required)
- Provide3rd-line support as required for:
- Azure RBAC
- Microsoft Entra ID (Azure AD)
- Microsoft 365 administration
- Licence management and optimisation
- Support complex troubleshooting and configuration activities
What we look for
Essential
- Proven experience managingAzure cloud environments
- Strong knowledge ofAzure governance, security, and cost optimisation
- Experience designing or operatingAzure Landing Zones
- Experience leadingmajor incident management in a production environment
- Strong vendor and service management experience
- Experience managing technical change acrossprojects and BAU
Desirable
- Azure certifications AZ-900, as a minimum and ITIL 4 or higher.
- Experience in regulated or security-focused environments
Personal Attributes
- Proactive, delivery-focused, and improvement-driven
- Calm and authoritative during high-impact incidents
- Able to operate at both strategic and hands-on technical levels
- Strong communicator with technical and non-technical stakeholders
Benefits
As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.
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