Network and Systems Engineer

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems team.

As a Network and Systems Engineer, you'll play a key role in supporting and developing the organisation's IT infrastructure, including networks, on-premise systems, cloud services, and SaaS platforms.

This hands-on role involves implementing, maintaining, and improving core IT systems; performing upgrades and patching; resolving faults; and providing third-line support. You'll work across servers, switches, routers, firewalls, and storage systems, with a focus on automation and continuous improvement.

We're seeking someone with strong technical expertise in Cisco networking, Windows Server, firewalls, Hyper-V, Microsoft 365 / Azure, IP telephony, SCCM, and Intune.

Certifications such as Cisco CCNA/CCNP and Microsoft 365 Certified: Administrator Expert are desirable, along with recent experience in a similar enterprise IT environment.

This is a full-time, permanent role offering opportunities for professional growth and development within a supportive team environment.

Benefits may include staff discounts, a cycle-to-work scheme, free parking, a pension scheme, and ongoing training opportunities.

Key Responsibilities

Support and maintain network, server, and cloud infrastructure, including upgrades, patching, and fault resolution.

Manage technologies such as Cisco networking, Windows Server, Hyper-V, Microsoft 365/Azure, firewalls, storage, and backup systems.

Resolve incidents and service requests within agreed SLAs, analysing issues to prevent recurrence.

Deliver infrastructure projects, maintaining accurate technical documentation.

Configure and manage Active Directory, DNS, DHCP, and monitoring tools.

Collaborate with Cyber Security and DevOps teams on testing, audits, and system improvements.

Support backup, disaster recovery, and business continuity processes.

Provide third-line support and mentor junior IT staff.

Ensure excellent customer service and support for organisational activities.

Contribute to innovation, process improvement, and compliance with policies.

General Responsibilities

Participate in organisational activities and training to maintain and develop skills.

Undertake continuous professional development (CPD) to stay current with technology trends.

Take responsibility for personal health and safety and that of others.

Promote equality, diversity, and safeguarding in all aspects of work.

Undertake additional duties or projects as directed by management

Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates