IT Manager

Here at Network IT 24, we are looking for an experienced IT Manager to join our team where we offer a benefits package including working flexibility, David Lloyd gym membership discount, staff outings and team building events, training / certification budget, company vehicle plus much more!
At Network IT 24 we are a trusted IT Managed Service Provider supporting schools and academies across the West Midlands. Your role as IT Manager is a senior position requiring significant experience in both Information Technology management and the education sector.
Reporting to the Directors, your responsibilities as IT Manager will include:

• Leading and developing a team of Information Technology professionals, overseeing recruitment, training, mentoring, and performance management to ensure high standards of service.
  
• Overseeing Information Technology service delivery across multiple schools, maintaining SLAs and KPIs while building strong relationships with senior stakeholders.
  
• Managing and delivering major projects such as network redesigns, cloud migrations, and infrastructure upgrades, ensuring alignment with business and educational goals.
  
• Driving strategic planning and process improvement, including documentation standards, digital compliance, safeguarding, and future technology roadmaps.
  
• Monitoring governance and compliance, ensuring data protection, cyber security, and safeguarding standards are met while reporting performance to directors.
  We would love to hear from you if you have any of the following skills and experience:
  
• Demonstrable IT Support experience, managing delivery across multiple sites and a proven track record of leading complex projects.
  
• Experience working within schools / academies / education sector.
  
• Leadership, supervisory, management skills with the ability to mentor a technical team and set goals / KPIs.
  
• Understanding of service management principles such as ITIL / ISO / IEC 20000.
  
• Technical competence with strong knowledge of networking, VLAN, firewalls, routers, switches, WAN management / configuration, cloud platforms (Azure, 365, Google Workspace).
  This is a hybrid role working between the office at The Waterfront, Dudley and making site visits across the West Midlands.
  In return, you will receive a salary of £30,000 - £40,000 pa depending on experience, pension scheme, laptop and mobile phone in addition to the benefits mentioned.
  If this sounds like the IT Manager role for you, click the apply link online and send an updated copy of your CV today