National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Desktop & Infrastructure Support Manager

Bishopsgate
1 month ago
Create job alert

Desktop & Infrastructure Support Manager - Hybrid / London - £90K + Excellent Benefits
 
Overview:
A global financial services firm is hiring a desktop / 2nd Line & Infrastructure Support Manager to lead a newly formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd Line Engineering, you’ll manage day-to-day service delivery across server, cloud, and network infrastructure.
 
This is a hands-on, customer-facing leadership position, ideal for someone with a strong service delivery mindset, excellent technical grounding, and proven people management experience.
 
Role & Responsibilities:

Lead and develop the 2nd Line Infrastructure team
Oversee incident, problem, and change management
Support complex technical escalations
Drive service improvement and operational excellence
Contribute to infrastructure roadmap and automation initiatives 
Essential Skills & Requirements:

Experience managing 2nd/3rd Line teams in enterprise environments
Strong knowledge of Windows Server, O365, VMware, Intel, Azure, Citrix and networking (e.g. Checkpoint, Cisco Meraki)
Proficient in PowerShell (Terraform a bonus)
ITIL knowledge and relevant technical certifications 
Package:

£80K - £90K basic salary
Hybrid - London (3 days per week)
Discretionary bonus
Excellent pension contribution (up to 17%)
Private healthcare
Excellent additional lifestyle and health benefits 
Desktop & Infrastructure Support Manager - Hybrid / London - £90K + Excellent Benefits

Related Jobs

View all jobs

3rd Line Support Technician

IT Support Administrator

Senior Linux Infrastructure Engineer

Embedded Software Manager

IT Support Technician

Senior Software Engineer

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How to Present Cloud Computing Solutions to Non-Technical Audiences: A Public Speaking Guide for Job Seekers

In the fast-evolving world of cloud computing, technical know-how is only half the story. Today’s employers want candidates who can not only design scalable systems and deploy infrastructure, but also explain how and why cloud solutions matter to clients, managers, and stakeholders who don’t speak tech. This article is your step-by-step guide to mastering public speaking for cloud computing roles. Whether you're applying for a DevOps, cloud architect, infrastructure engineer, or cloud consultant role, you’ll learn how to structure your presentation, simplify complex ideas, design clear visuals, and communicate confidently in interviews and beyond.

Cloud Computing Jobs UK 2025: 50 Companies Hiring Now

Bookmark this guide – we refresh it every quarter so you always know who’s really expanding their cloud & platform teams. Cloud adoption in the UK shows no sign of slowing. Government’s “Cloud‑First” mandate, the VAT break for green data‑centre investment & a flurry of GenAI roll‑outs have kept demand for cloud skills running red‑hot throughout 2025. Employers from hyperscale providers to public‑sector bodies are scrambling for site‑reliability engineers (SREs), platform architects, DevOps specialists, security engineers, FinOps analysts & multicloud strategists – right now. Below you’ll find 50 organisations that have advertised UK‑based cloud‑computing vacancies or announced head‑count growth during the past eight weeks. They’re organised into five quick‑scan categories so you can jump straight to the kind of employer – & culture – that suits you. For every company you’ll see: Main UK hub Example recent vacancy Why it’s worth a look (tech stack, culture, mission) Search any employer on CloudComputingJobs.co.uk to view live roles, or set up a free alert so fresh openings drop straight in your inbox.

Return-to-Work Pathways: Relaunch Your Cloud Computing Career with Returnships, Flexible & Hybrid Roles

Re-entering the workforce after a career break can feel both exciting and daunting—especially in a fast-paced domain like cloud computing. Whether you paused your professional journey for parenting, caring responsibilities, or another life chapter, the UK’s cloud sector now offers a variety of return-to-work pathways. From structured returnships to flexible and hybrid roles, these programmes recognise the value of your transferable skills and lived experience. With tailored mentorship, targeted upskilling and supportive networks, you can confidently relaunch your cloud computing career. In this guide, you’ll learn how to: Grasp the current demand for cloud talent in the UK Leverage your organisational, communication and resilience skills in cloud contexts Overcome common re-entry challenges with practical solutions Refresh your technical knowledge through targeted learning Access returnship and re-entry programmes tailored to cloud computing Find roles that fit around family commitments—whether flexible, hybrid or full-time Balance your career relaunch with caring duties Master applications, interviews and networking specific to cloud Draw inspiration from real returner success stories Get answers to common questions in our FAQ section Whether you’re aiming to return as a cloud engineer, solutions architect, DevOps specialist or cloud project manager, this article will map out the steps and resources you need to reignite your cloud computing career.