Contract Co-ordinator

Contract Co-ordinator – Join P&O Ferrymasters and work as part of a part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport experts to provide a high service level for our customer, based in our office in Scunthorpe/ Newport on a full-time permanent basis.

Your role:

As the successful Contract Co-ordinator, you will report into the Operations Supervisor to ensure the continuing day to day running of our customers contracts, ensuring collection and delivery expectations are met effectively and efficiently.

Key responsibilities:

Raise and manage bookings keeping key personnel informed of all necessary changes
Liaise with Asset and Charter contacts to achieve optimum service
Support activities such as customs clearance and standkit change overs
Collate information relevant for various KPI’s on a weekly and monthly basis and report to line manager
Liaise with P&OFM employees at other sites to maximise efficiencies for the customer
Daily liaison with Customer personnel in a professional manner.

About you:

We are on the lookout for an experienced Contract Co-ordinator, with experience of working in a customer focused operational role.  Along with excellent communication and customer service skills with the ability to develop and maintain good working relationships at all levels.  You will possess excellent organisational skills and can manage your workload efficiently, while your attention to detail ensures accuracy in dealing with information. Ideally will have H&S knowledge and logistics experience.

Who are we

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names.

We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer:

A salary of £26,000 - £30,000 per annum (depending on experience), working full-time, 40 hours per week Monday to Friday. Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts. 7

Do you have what we’re looking for And does this Contract Co-ordinator role sound like the perfect opportunity for you We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!

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Additional keywords: contract, coordinator, logistics, transport, freight, admin, KPI’s, distribution, contract, contract co-ordination

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