Technical Business Analyst

Junior Technical Business Analyst
Kings Hill, Kent — Office Based
£30,000 – £35,000
Are you early in your Business Analyst career and enjoy getting into the detail?
Do you naturally act as the bridge between users and technical teams?
Are you looking for a practical, office-based role where clear thinking and communication matter more than jargon?
We are recruiting for a Junior Technical Business Analyst to join a well-established business based in Kings Hill.
This is a hands-on, early-career BA role. It would suit someone who enjoys understanding how the business works, asking the right questions, and translating real-world needs into clear, structured requirements for developers. Ideal for someone who enjoys variety rather than a pure BA position.
You will act as the link between users, operations, and developers, clarifying what is needed, why it matters, and how it can realistically be delivered. This is not a pure documentation role, and not a developer position. It suits someone who communicates clearly, asks the right questions, and gets to the heart of problems.
The business values plain English over jargon, pragmatic solutions over theory, and people who can adapt as priorities change.
The Role
You will act as the link between users, operations, and developers clarifying what is needed, why it matters, and how it can realistically be delivered.
The environment values:

• Plain English over jargon
  
• Pragmatic solutions over theory
  
• People who can adapt as priorities evolve
  What You Will Be Doing
  Working with stakeholders, operational teams, and developers to gather and clarify requirements
  Translating business needs into clear user stories and technical specifications
  Supporting workshops and requirement discussions
  Acting as the communication bridge between users and development teams
  Creating and maintaining documentation, including:
  User stories
  Technical design documents
  Project plans and roadmaps
  Test scripts and system documentation
  Supporting testing activity, including:
  Defining test scope
  Creating and executing test cases
  Logging and tracking defects
  Identifying opportunities for process and service improvement
  Providing occasional IT and systems support (training provided), such as:
  Answering internal IT queries
  Basic system administration tasks
  Remote support to other offices
  There is out-of-hours implementation testing approximately once per week, with time given back in lieu.
  Technical Environment (awareness over hands-on)
  You do not need to be a developer, but you should be comfortable discussing technical concepts with delivery teams.
  Useful exposure includes:
  
• Azure DevOps or ClickUp
  
• Basic SQL awareness
  
• General awareness of coding technologies
  
• Microsoft tools (Visio, Word, Excel, PowerPoint)
  
• Agile, Waterfall, or Kanban environments
  
• Experience in a regulated or change-controlled environment is advantageous
  What They Are Really Looking For
  This role suits someone who is:
  
• Early in their BA or systems career
  
• Naturally curious and analytical
  
• Comfortable switching between BA work and light support tasks
  
• Clear and structured in both written and verbal communication
  
• Able to explain technical ideas in plain English
  
• Pragmatic, flexible, and solutions-focused
  
• Happy working in an office-based environment
  
• Keen to learn and develop rather than specialise too early
  You are the person who connects the dots and keeps things moving forward.
  Culture & Values
  This business values:
  
• Resilience
  
• Adaptability
  
• Integrity
  
• Continuous improvement
  People who do well here are grounded, practical, and focused on outcomes rather than process for process’ sake