Are you someone who enjoys solving technical problems, working with software deployments, and keeping systems running smoothly?
We're looking for a Release & Configuration Technician to join a growing technology team responsible for delivering software releases to customers and maintaining internal and cloud-based environments.
This is an excellent opportunity for someone with a background in IT Support, Infrastructure, DevOps, Release Management or Systems Administration who's looking to develop their career within software delivery and automation.
What you'll be doingYou'll play a key role in ensuring software releases are delivered accurately and on time while supporting internal infrastructure and customer environments.
Responsibilities include:
- Coordinating software releases across customer environments
- Supporting and maintaining CI/CD pipelines
- Troubleshooting installation and configuration issues
- Managing Windows, Linux and SQL Server environments
- Maintaining development, test and deployment environments
- Monitoring hosted and cloud platforms and responding to incidents
- Managing support tickets within agreed SLAs
- Maintaining technical documentation and configuration records
- Following change management processes
- Working closely with Development, Support and Project teams
- Identifying opportunities to improve deployment processes and automation
- Supporting occasional out-of-hours software releases
What we're looking forWe're interested in people with experience in some (not necessarily all) of the following:
Essential- Exposure to CI/CD and software deployment processes
- Experience using Git or other version control systems
- Basic scripting or programming knowledge
- Strong troubleshooting and problem-solving skills
- Good understanding of Office 365 and Windows environments
- Excellent organisational skills and attention to detail
- Strong communication skills
- Ability to manage multiple priorities in a fast-paced environment
Desirable- Windows Server administration
- Linux administration
- SQL Server
- Networking fundamentals (TCP/IP, DNS, Routing, VPNs)
- Experience working within SLA-driven support environments
What's in it for you?- Opportunity to work with modern software delivery technologies
- Exposure to CI/CD, automation and cloud platforms
- Collaborative technical team
- Ongoing learning and career development
- Hybrid working
- Permanent position
If you're passionate about technology, enjoy troubleshooting, and want to build a career around software delivery and release management, we'd love to hear from you.
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