IT Operations Manager

Technology delivers its greatest value when it simply works, allowing the business to focus on growth rather than disruption. This IT Operations Manager opportunity will see you take ownership of a well-established technology environment, ensuring systems remain secure, reliable and aligned with future business objectives while driving continuous improvement across the organisation.

Significant investment has already been made in cloud technologies, infrastructure, cyber security and business systems. You will build on strong foundations, refining services, improving performance and working closely with senior stakeholders to ensure technology continues to support commercial success.

What's in it for you

• Hybrid working with a strong work-life balance
• Join an established and financially secure organisation
• Influence technology strategy and future investment decisions
• Lead a capable internal team while working alongside trusted technology partners
• Broad, business-facing role with genuine visibility across the organisation
• Competitive benefits package alongside a £70,000 basic salary

Your responsibilities as IT Operations Manager

• Lead the day-to-day delivery of the internal technology function and oversee external technology partners
• Ensure cloud platforms, infrastructure and business systems remain secure, resilient and highly available
• Manage Microsoft Azure and Microsoft 365 environments while maintaining cyber security and compliance standards
• Oversee IT budgets, supplier relationships, contracts and service performance
• Support business projects, technology initiatives and continuous service improvements
• Maintain disaster recovery, backup, business continuity arrangements and governance processes while providing technical escalation support where required

What we're looking for in an IT Operations Manager

• Previous responsibility for an internal technology function within a multi-site organisation
• Strong technical knowledge of Microsoft Azure, Microsoft 365, infrastructure and cyber security
• Experience managing third-party suppliers, contracts and technology service delivery
• Knowledge of Cyber Essentials Plus, Power BI, SQL, reporting or Microsoft Copilot would be advantageous
• Experience supporting business-critical operational systems within a regulated or professional services environment

If you're ready to take the next step as an IT Operations Manager and make a lasting impact within a growing organisation, we'd love to hear from you.

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