Infrastructure Solutions Specialist

Infrastructure Solutions Specialist
Location: Truro
Salary: From £29,500 depending on skills and experience
Closing Date: 23 March 2026, 9:00am

Are you a technically curious IT professional who enjoys solving complex problems and improving systems that people rely on every day? Do you want to play a key role in shaping and evolving modern IT infrastructure while continuing to develop your own skills?

We’re looking for an Infrastructure Solutions Specialist to join our IT Support team in Truro. This is an exciting opportunity to take the lead in several technical areas, drive innovation, and help integrate new services that deliver a seamless and reliable experience for colleagues and Members.

You’ll work across a broad and evolving technology landscape, identifying opportunities to improve systems, introducing new solutions, and helping the wider business get the most from technology.

What you’ll be doing

As part of a collaborative IT team, you will:

• Improve and enhance IT processes, systems and infrastructure architecture
  
  
• Take ownership of technical projects and tasks from concept through to delivery
  
  
• Identify opportunities to solve business challenges through technology
  
  
• Contribute to infrastructure planning and roadmap development
  
  
• Participate in cross-team workshops to design and implement improved solutions
  
  
• Support colleagues by sharing knowledge and helping develop new skills within the team
  
  What we’re looking for
  
  You’ll be someone who enjoys both technical problem solving and working with people. Ideally you will have:
  
  
• Previous experience working in an IT role
  
  
• Strong knowledge of major operating systems, including Windows and Linux
  
  
• Excellent communication skills with the ability to explain technical concepts clearly
  
  
• Experience producing clear technical documentation
  
  
• Knowledge or experience in areas such as Microsoft Azure, network design, cyber security, Docker, Kubernetes, and storage or backup solutions
  
  
• Experience working with service desks and supporting front-end users
  
  
• Strong analytical, troubleshooting and problem-solving abilities
  
  
• Experience with telephony systems and printers
  
  
• Understanding of security principles, data protection and cyber risk prevention
  
  
• Scripting or automation experience (Python, PowerShell or similar)
  
  
• Experience installing, configuring and maintaining PC and mobile hardware/software
  
  
• CompTIA A+ qualification or similar
  
  
• Familiarity with Active Directory (desirable)
  
  Why join us?
  
  You’ll be part of a supportive organisation where collaboration, innovation and personal development are genuinely encouraged. Our people are central to our success, and we invest in helping everyone build rewarding careers.
  
  We offer a range of benefits including:
  
  
• 35-hour working week to support work-life balance
  
  
• Private medical insurance and income protection cover
  
  
• 24 days’ annual leave increasing to 28 with service, plus bank holidays
  
  
• Option to buy up to 5 additional days’ holiday
  
  
• Comprehensive induction and excellent learning and development opportunities
  
  
• Professional memberships and support with relevant qualifications
  
  
• Discounts on selected insurance products and everyday essentials
  
  
• Social events and initiatives to support wellbeing
  
  Interview process
  
  Brief preliminary interviews will be held via Microsoft Teams on the afternoon of Monday 23 March.
  Successful candidates will then be invited to in-person interviews in Truro on Wednesday 1 April and Thursday 2 April.
  
  Interview slots will be allocated on a first-come-first-served basis, so early applications are encouraged.
  
  If you’re looking for a role where you can make a real impact while continuing to grow your technical expertise, we’d love to hear from you. Click Apply NOW