Head of IT Operations

Head of IT Operations
Hounslow, London (Heathrow) - Fully On-Site
£85,000 - £95,000 (c. £90,000) + Benefits

Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation.

We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team.

Reporting into senior leadership, you'll take ownership of:

• Infrastructure, network & hardware lifecycle across all sites
• Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing)
• System uptime, resilience & business continuity / disaster recovery
• Cloud infrastructure strategy and future technology roadmap
• End-user IT support and service standards
• Vendor management and IT operational budget
• Building and leading a dependable, well-organised IT operations team

What We're Looking For

• Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment
• Strong knowledge of networks, cloud infrastructure and cyber-security
• A proven track record running dependable, well-governed IT operations
• Experience in multi-site, warehouse or operational environments is an advantage
• Exposure to ISO frameworks / formal security certifications is an advantage

You will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business - full-time office presence is essential.

This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team - not simply managing a support desk.

Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.