EMEA Startups Operations Leader

AWS is seeking a Startups Operations Leader to lead the EMEA (Europe, Middle East, and Africa) Startups Operations team. This position will be responsible for continuously evolving forecasting models, analyzing historic results, and making business recommendations to senior management based on those analyses—all in an environment of rapid growth and increasing complexity. Working closely with EMEA Startups Sales leadership, you will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives.

As a trusted advisor to the EMEA Startups General Manager and Leadership, you will leverage data and analysis to scale the business and drive incubation and growth for some of the newest and most innovative offerings in the AWS portfolio. As a member of the Global Startups Operations Leadership Team, you will influence global direction and strategy while ensuring consistency in execution. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data. This position manages the administration and execution of the team's revenue and non-revenue targets, measurement of goal attainment, and proposing improvements to increase business effectiveness in driving desired results. You will be responsible for managing the rhythm of business activities including Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics, as well as driving annual planning for the EMEA Startups business. A key focus area includes implementing AI-driven solutions both within the EMEA Startups field and operations teams.


Key job responsibilities
A key responsibility includes building and managing a high-performing team of operations professionals, while leading through influence across other operational teams including Business Insights and Field Enablement to drive alignment and execution excellence. The successful candidate must be able to roll up their sleeves and work directly with models and data. You will be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities. You will be experienced at working with large data sets and the technical tools needed to work with them. Strong communication and customer-relationship skills, analytical insights, and passionate advocacy for customers to other internal stakeholders are essential. Active collaboration with leadership across AWS Sales, Solutions Architecture, Business Development, Finance, Marketing, Recruiting, Compensation, and other Operations teams will be crucial to effective execution. You will drive towards simple, scalable solutions to difficult problems, demonstrate excellent project management skills, and communicate complex analytical results clearly and effectively, both in writing and verbally.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

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