Chief Technology Officer

Location: Manchester (Office Based) 4 days a week from central Manchester location 1 from home
Salary: £100,000 - £110,000 + Performance Bonus
Benefits: Pension, Life Assurance, Car Allowance, 25 Days Holiday + Bank Holidays

An exciting opportunity has arisen for an experienced Chief Technology Officer to join a growing technology business specialising in cloud-based customer engagement, communications, AI-driven solutions and secure payment technologies.

This is a pivotal leadership role with responsibility for defining and executing the organisation's technology strategy, driving innovation, developing product roadmaps, and building high-performing engineering and product teams. Working closely with the executive leadership team, the successful candidate will play a key role in shaping future growth, scaling product offerings, and ensuring technical excellence across a portfolio of SaaS-based solutions.

• Define and deliver the company's technology and product development strategy aligned to business objectives.
• Create and manage a multi-year product roadmap covering communications, customer engagement and payment solutions.
• Lead the design, development and launch of innovative cloud-native products and services.
• Drive adoption of AI, machine learning and automation technologies across both products and internal development processes.
• Build, develop and optimise the Product Development function, ensuring capability aligns with future growth plans.
• Champion modern engineering practices including DevOps, CI/CD and cloud-first architecture.
• Collaborate closely with Sales, Operations and Customer teams to align product development with market opportunities.
• Oversee technology budgets, vendor relationships, risk management and strategic partnerships.
• Act as a senior technical representative with customers, partners and industry stakeholders.

We are seeking a strategic technology leader with a strong blend of technical expertise, commercial awareness and people leadership skills.

You will ideally bring:

• Experience operating in a senior technology leadership role such as CTO, VP Engineering, Head of Technology or Head of Product Engineering.
• Strong knowledge of cloud-based communications, customer engagement or SaaS platforms.
• Experience delivering enterprise-scale software products and technology transformation programmes.
• Expertise in AI, machine learning, analytics and data-driven product development.
• Knowledge of secure payment technologies, compliance frameworks and cloud infrastructure.
• Strong understanding of Agile delivery methodologies and product-led development environments.
• Proven ability to build, lead and develop high-performing technical teams.
• Excellent stakeholder management and executive communication skills.

• Experience scaling technology functions within a high-growth B2B organisation.
• Knowledge of information security, data privacy and governance frameworks.
• Exposure to public sector customers, procurement environments or regulated industries.
• Experience within communications technology, contact centres, customer engagement platforms or omnichannel solutions.

• Executive leadership position with significant influence over company strategy.
• Opportunity to shape innovative technology products in a growing market.
• Highly visible role within an ambitious and expanding business.
• Competitive salary, bonus and benefits package.
• Opportunity to build and lead a technology function during an exciting period of growth.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason,please let us know when you apply or talk to the recruiters directly so we can support you.