ArcGIS Monitor Specialist

London
2 weeks ago
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The Role: ArcGIS Monitor Specialist

Your responsibilities: ArcGIS Monitor Setup & Configuration

  • Install, configure, and maintain ArcGIS Monitor software.

  • Integrate ArcGIS Monitor with ArcGIS Portal, ArcGIS Server, and other Enterprise components.

  • Ensure proper connectivity and data flow between monitoring tools and GIS infrastructure.

    Cloud Infrastructure Monitoring

  • Track performance and resource utilization of cloud-based GIS environments.

  • Implement monitoring strategies for virtual machines, storage, and network components.

  • Configure dashboards for real-time visibility of system health.

    Alerting & Notifications

  • Set up automated alerts for critical events, performance degradation, and system failures.

  • Define thresholds and escalation procedures for proactive issue resolution.

    Customer Engagement

  • Gather and analyze customer requirements for monitoring and reporting.

  • Provide technical guidance and best practices for system optimization.

  • Work independently to design and implement solutions aligned with client needs.

    Performance Analysis & Reporting

  • Generate regular reports on system performance, uptime, and resource utilization.

  • Identify trends and recommend improvements for system reliability and efficiency.

    Required Skills & Qualifications:

  • Strong experience with ArcGIS Enterprise 11.5 (Portal, Server, Data Store).

  • Hands-on expertise in ArcGIS Monitor installation and configuration.

  • Knowledge of cloud platforms (AWS, Azure, or similar) and infrastructure monitoring.

  • Familiarity with system performance metrics, alerting mechanisms, and dashboards.

  • Ability to work independently and manage multiple tasks effectively.

  • Excellent communication and problem-solving skills.

    Preferred Skills:

  • Experience with PowerShell, Python, or scripting for automation.

  • Understanding of IT infrastructure, networking, and security principles.

  • Exposure to DevOps tools for monitoring and alerting.

    Desirable skills/knowledge/experience: 6-8+ years of Experience

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ArcGIS Monitor Specialist

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