Application Support Specialist - Legal Technologies

Application Support Specialist - Legal Technology

12 month FTC

💷 Up to £55,000 per annum
🏠 Hybrid - Primarily remote with occasional London office visits

Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E?
We're working with a leading UK law firm who are looking for an Application Support Specialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications.

You'll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements.

This role would suit someone who enjoys getting stuck into both BAU support and hands-on configuration or workflow projects, and who has the confidence to engage directly with stakeholders across the business.

What you'll be doing:

Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.)

Managing incidents, troubleshooting issues, and liaising with vendors where required

Assisting with configuration, workflow changes, and enhancement projects

Supporting system integrations and data feeds (e.g. Intapp Integration Builder)

Running SQL queries and supporting data reporting (Power BI experience a bonus)

Working closely with the Product Owner to gather requirements and test improvements

What we're looking for:

Experience supporting or configuring Intapp or similar legal technology systems

Strong SQL skills for data queries and troubleshooting

Confident communicator who can engage with both technical and non-technical teams

Knowledge of Power BI, workflow configuration, or system integrations would be ideal

Self-starter who enjoys variety and working autonomously in a remote-first setup

The perks:

Hybrid working (mostly remote - with occasional London office meetings)

Collaborative, people-focused culture

Exposure to exciting projects including cloud migration and system enhancements