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2nd Line Support Engineer

1TECH STAFFING LIMITED
Central London, United Kingdom
2 weeks ago
£30,000 – £36,000 pa
Applications closed

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Salary

£30,000 – £36,000 pa

Posted
27 Aug 2026 (2 weeks ago)
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Service Desk Engineer

We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base.

Role Overview

  • Resolve escalated IT issues across desktop, cloud, and infrastructure
  • Support Microsoft 365, Active Directory, and networking environments
  • Troubleshoot hardware, software, and connectivity issues
  • Collaborate with 3rd line teams
  • Maintain documentation and deliver excellent customer service

Requirements

  • IT support experience (incl. 2nd line)
  • Strong knowledge of Windows, Microsoft 365, and basic networking
  • Experience with Azure, ITSM tools, and remote support
  • Strong problem-solving and communication skills

What’s Offered

  • Exposure to latest cloud technologies
  • Training and career development
  • Supportive, fast-paced environment

Please get in touch as soon as possible as interviews are happening next week!

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