Warehouse Manager

We are the UK’s leading supplier of quality timber doors, a successful family run business looking for an experienced and enthusiastic Warehouse Manager to oversee all aspects of our London warehouse operations including goods in/out, transport and logistics. We offer a salary up to £45k, plus company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period.
You will be responsible for the smooth, efficient, and cost-effective management of stock and deliveries while maintaining high standards of customer service health & safety, and stock control. This is a hands-on role where the manager will support and lead a team of 20 staff as well as giving strategic and tactical direction.
The role would suit candidates who have either held a similar role or are looking for a step up from an Assistant Warehouse Manager role with experience in warehouse, transportation, logistics and managing a team.
Reporting to the Head of Warehousing and Distribution, your key duties will be:
Warehouse Management:

• Lead and manage an assistant manager, Supervisors and a growing team of warehouse staff, providing clear daily instructions and expectations.
  
• Ensuring that staffing levels for both warehouse operations and deliveries by managing staff rotas effectively.
  
• Prioritise picking and dispatch of goods, ensuring timely and accurate fulfilment.
  
• Handle returns and customer disputes professionally and efficiently.
  
• Work closely with customer service teams to resolve customer issues promptly.
  
• Manage the booking of containers and other deliveries to the warehouse.
  
• Supervise the receipt and inspection of incoming goods to ensure that accurate records are maintained.
  
• Ensure compliance with all Health & Safety policies and procedures within the warehouse.
  
• Oversee all stock control processes, including replenishment, goods in, and dispatch. Take the lead with the yearly warehouse stocktake.
  
• Manage warehouse equipment, stationery orders, and operational supplies.
  
• Ensure all orders are dispatched accurately and on schedule.
  
• Generate reports and statistics on warehouse operations as required.
  Transport Management:
  
• Oversee the Transport Supervisor, Transport Administrator and 10 vehicles
  
• Manage vehicle routing to ensure efficient and cost-effective deliveries.
  
• Oversee vehicle defect checks and promptly resolve any issues.
  
• Plan and manage the routine maintenance of vehicles, machinery, and equipment.
  
• Handle vehicle breakdowns and coordinate with service/breakdown cover providers.
  
• Ensure full compliance with Company Health & Safety and Employment policies.
  
• Plan future delivery capacity to meet business needs.
  
• Monitor driver behaviour and fuel efficiency using route planning and telematics data (e.g., speeding reports, harsh braking etc.).
  
• Oversee the induction and training of new drivers.
  
• Ensure compliance with transport legislation, reducing tachograph infringements and adhering to Working Time Directive (WTD) regulations.
  
• Communicate daily delivery instructions to drivers and conduct debriefs upon their return.
  To be successful for the Warehouse Manager role you will have previous experience in a warehouse and transport management role, strong leadership skills with the ability to manage, coach, and motivate a team, excellent organisational and planning skills to manage stock, deliveries, and vehicle routing efficiently. Good knowledge of stock control, logistics, and transport regulations is essential along with strong understanding of Health & Safety legislation and compliance requirements. You should be a problem solver with excellent communication skills and the ability to work under pressure. Experience using Microsoft Office, warehouse management systems (WMS) and routing software for transport monitoring is essential.
  The role would suit candidates seeking to join a large, well established and secure company who have either worked in a similar role or are looking for a step up from an Assistant Warehouse Manager role with experience in warehouse, transportation, logistics and managing a team. In return we will offer a salary up to £45k, plus company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period.
  Please send your CV for immediate consideration