Technology & AI Projects Manager

Our client, an excelling freight forwarding and logistics organisation, with management of regular commercial freight logistics and specialising in providing comprehensive services for the movement of high-niche market products, are looking to recruit a talented Technology & AI Projects Manager to be based at offices in the London Heathrow area.
On Offer:

• An opportunity to join a world class logistics company with great potential for future growth
  
• An attractive salary based on experience plus benefits which includes increasing holiday allowance, pension scheme
  
• Opportunity to add value and play a key role in the organisations growth
  
• Competitive salary and beneftis package
  
• WFH flexibility - 3 days from home office
  Main Purpose of the role:
  Our client is embarking on a multi‑year digital transformation. Implementing new EDI/API connections, enhancing our Transport Management System (TMS), launching an AI‑enabled customer portal, and embedding data‑driven decision‑making across the organisation. Reporting to the CEO (and dotted line to COO / Head of IT) The Technology & AI Projects Manager will own and deliver these initiatives, acting as the bridge between business stakeholders, in‑house developers, and external technology partners.
  Key Responsibilities for the Technology & AI Projects Manager:
  Project Leadership & Delivery
  
• Plan and deliver end‑to‑end technology projects (EDI, API, AI, TMS, customer portal) using Agile/Hybrid methodologies.
  
• Define scope, objectives, timelines, budgets, and success metrics; track progress via agreed KPIs.
  Technical Oversight
  
• Translate business requirements into technical specifications; review solution architecture and ensure alignment with best practices.
  
• Guide teams working with JavaScript (Node.js/React), cloud platforms (AWS/Azure/GCP), and data formats (JSON, XML, ANSI X12, EDIFACT).
  Vendor & Stakeholder Management
  
• Select and manage external vendors/SIs; negotiate contracts and SLAs.
  
• Facilitate communication between Operations, Sales, Finance, and IT to ensure solutions meet operational needs.
  AI & Data Innovation
  
• Identify opportunities to apply AI/ML (e.g., predictive ETA, dynamic pricing) and coordinate POCs into production.
  Governance & Compliance
  
• Champion security, data privacy (GDPR), and industry standards; maintain comprehensive project documentation.
  Budget & Resource Management
  
• Own project budgets (£1‑5 m range); forecast resource needs; drive cost/benefit realisation.
  To Be Considered
  
• Experience: 7+ years in technical project/program management or product ownership within a fast‑paced technology environment; prior logistics exposure desirable but not essential.
  
• Track record: Successful delivery of complex system integrations (EDI/API) and customer‑facing web applications; exposure to AI/ML or data‑science‑driven products.
  
• Education: Bachelor’s in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
  
• Certifications: PMP, PRINCE2, or Agile/Scrum (CSM/PSM) strongly preferred.
  
• Integration: EDI (ANSI X12, EDIFACT), REST/GraphQL APIs, OAuth2, Webhooks
  
• Languages & Frameworks: JavaScript/TypeScript (Node.js, React), Python (for data/AI), SQL
  
• Cloud & DevOps: AWS/Azure/GCP services, CI/CD pipelines, Docker/Kubernetes
  
• AI/ML Tooling: Familiarity with cloud AI services (SageMaker, Vertex AI, Azure AI) and ML lifecycle management
  
• Data: Relational & NoSQL databases, data modelling, ETL/ELT, BI tools
  
• Strategic thinker with commercial acumen; can link technology to bottom‑line impact.
  
• Inspiring leader who builds high‑performing cross‑functional teams.
  
• Exceptional communicator able to translate complex technical issues for non‑technical audiences.
  
• Resilient, adaptable, and comfortable with ambiguity and rapid change.
  For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry