Solutions Consultant

The Role

At Acora One, you’ll design and deliver smart, scalable IT solutions that help SME clients work better, faster, and more securely. Acting as a trusted advisor, you’ll turn business challenges into future-proof technology solutions that drive real impact.

You’ll lead solution design across cloud, infrastructure modernisation, and digital transformation, working closely with clients, account managers, and delivery teams from pre-sales through to implementation. You’ll support proposals and demos, guide engineering teams during delivery, and ensure solutions are practical, robust, and aligned to client goals.

Beyond delivery, you’ll build strong, lasting client relationships—spotting new opportunities, adapting to evolving needs, and helping clients get maximum value from their technology investment.

You’ll also play a key role in shaping our services, sharing knowledge, and staying ahead of emerging technologies to keep Acora One at the forefront of managed services.

Role Responsibilities

• Collaborate with SME clients to understand their business objectives, IT requirements, and challenges
  
  
• Conduct in-depth consultations and needs assessments with clients to gather requirements and understand pain points
  
  
• Develop customised IT solutions that align with client goals and leverage the latest technologies and best practices
  
  
• Support pre-sales activities, including solution demonstrations, proposal development, and client presentations
  
  
• Define project scope, timelines, and resource requirements for solution implementations
  
  
• Provide technical leadership and guidance to internal teams throughout the presales development lifecycle
  
  
• Foster ongoing client engagement and satisfaction through regular meetings and check-ins
  
  
• Act as a trusted advisor to clients, building strong relationships and foster collaboration
  
  
• Identify opportunities for additional services or enhancements based on client feedback and evolving needs
  
  
• Stay abreast of emerging technologies, industry trends, and best practices related to IT infrastructure, cloud computing, cybersecurity, and digital transformation
  
  
• Contribute to the development of standardised methodologies, best practices, and service offerings
  
  
• Contribute to internal initiatives aimed at continuous improvement and knowledge sharing
  
  
• Provide technical coaching and support to sales team members
  
  Skills, Knowledge & Experience
  
  
• Proven experience working within an internal or outsourced IT department
  
  
• Excellent knowledge of current Microsoft Server Operating Systems
  
  
• Excellent knowledge of Microsoft 365 products
  
  
• Good knowledge of networking technologies
  
  
• Good knowledge of IP-based networks and VLANs
  
  
• Good knowledge of Hybrid Cloud design & implementations
  
  
• Working knowledge of AI platforms and the implementation there of
  
  
• Strong communication Skills
  
  
• Customer Service skills
  
  
• Commercial awareness and judgement
  
  
• Strategic Planning/Planning skills
  
  About Acora
  
  Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.
  
  We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.
  
  Our Values
  
  We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.
  
  #1 BE THE BEST YOU CAN BE
  
  We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers.
  
  #2 WE DO WHAT WE SAY
  
  When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time.
  
  #3 TOGEGETHER WE WIN
  
  Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers.
  
  How to become an Acoran . . .
  
  If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click"apply" now.
  
  To be considered for this position, you must have full rights to work in the UK.
  
  Equal Opportunities at Acora
  
  Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.
  
  We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.
  
  Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team