ServiceNow Development Manager
Salary: up to £83,500 per annum plus 20% bonus, Car or Car allowance and other Veolia benefits
Grade: 6.1
Location: Remote with an element of Travel (UK, London EU)
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
Access to our enhanced company pension scheme
Private Medical Insurance
Company car or allowance £6,600 Per annum
Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
24 hour access to a virtual GP, 365 days a year, for you and family members in your household
What you'll be doing:
Ensuring that the Veolia Group ServiceNow platform is stable, secure,up to date, compliant, fit for purpose and fit for use.
Act as an exemplar to ensure that all development, coding, and configuration activities meet with the highest standards, best practice, ServiceNow guidance and DSM internal policies and processes.
Ensure projects align with strategic goals, are delivered on time and to the highest standards of quality, and promote best practices for continuous improvement of the platform.
Matrix responsibility for a team of 6-12 ServiceNow developers, administrators, and technical analysts.
Understanding and translating business requirements into technical solutions
Ensuring platform availability and performance meets SLA commitments
Driving platform evolution through guidance, training and change management support
Measuring and reporting on platform performance and compliance (technical and licence)
What we're looking for:
Essential:
Bachelor's degree or equivalent in Computer Science, Information Technology, or related field
5+ years ServiceNow development experience with CSA or CAD certifications
3+ years people management experience in technical environments
Expert knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM)
Strong experience with JavaScript, REST/SOAP APIs, and system integrations
Proven track record of delivering complex ServiceNow implementations
Excellent communication and stakeholder management skills
Experience with SAFe/Agile/Scrum methodologies
ServiceNow Development Manager
ITIL Foundation certification
Desirable:
Master's degree in relevant field
ServiceNow CIS certifications in multiple areas
Experience with ServiceNow Performance Analytics and Predictive Intelligence
Knowledge of cloud platforms (AWS, Azure, GCP)
Project Management certification (PMP, Prince2)
Familiarity with DevOps practices and CI/CD pipelines
Previous consulting or vendor management experience
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive
:quality(80))
:quality(80))
:quality(80))