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Senior Support Engineer

Cheltenham
5 days ago
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Senior Support Engineer | Defence & Security
📍 On-Site | 💷 £42,000 – £64,000 | 🧳 Relocation Assistance Available
UK Citizenship Required | 🔐 Must Hold Highest Level Government Clearance

Work on tech that defends nations and shapes the future.

My client is looking for a Senior Support Engineer to help maintain and evolve secure, high-availability platforms used in defence, intelligence, and cyber operations. You’ll ensure system uptime, resolve live issues, and contribute to the delivery of stable, scalable solutions with real-world impact.

🔧 What You’ll Do:



Perform hands-on maintenance of live operational systems

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Monitor and troubleshoot critical infrastructure using tools like Splunk or ELK

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Diagnose, escalate, and resolve Java, Python, and system-level issues

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Support and collaborate with wider engineering teams to stabilise services

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Implement DevOps / SRE practices for performance and reliability

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Maintain accurate technical documentation and fault logs

✅ What You’ll Bring:

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Proven experience supporting live, complex systems in secure environments

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Skilled in Linux system administration

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Experience with containerisation (Docker / Podman) and Kubernetes / OpenShift

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Familiar with tools like Apache NiFi, MinIO / AWS S3, Splunk, or ELK

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Comfortable working in high-priority, security-sensitive environments

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Self-motivated, task-oriented, and able to manage shifting priorities

🌟 Bonus If You Have:

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Experience in Defence, Cyber, or Critical National Infrastructure

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Exposure to patching and managing Java/Python apps at scale

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Knowledge of SRE best practices or modern operational tooling

Why Join?

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9-day fortnight available (every other Friday off)

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Private healthcare & tailored career development

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Be part of a mission that safeguards national and global security

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Work in a deeply collaborative team of experts, engineers, and technologists

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