Sales Engineer - Technical

Overall purpose of the job:

My client is in the market for an experienced Sales Engineer to support Presales / Solution Consultants and Sales Teams across all Four Pillars of the solution designs, with a primary focus on Networks, SD-WAN, SASE and Cyber Security.

Bridging the gap between our front-end and back-end Engineering-led business functions, our Sales Engineers have a great opportunity to develop and enhance their capabilities, growing their IT solutions skills across our four Cornerstones. We are looking for a candidate who is energetic, willing to learn all aspects of the Company’s cornerstones, with a desire to develop into a subject-matter expert within the business and perform as a role-model in the department.

Key responsibilities for this job:

• Establish yourself as a trusted advisor, working with Sales & Solution Consultants from an early stage of the opportunity cycle from both a technical & commercial perspective.
  
  
• Able to quickly qualify new opportunities, both technically & commercially.
  
  
• Able to effectively respond to technical, functional & commercial elements of RFIs/RFPs/BAFOs.
  
  
• Able to architect and propose innovative validated designs which address the identified business & technical objectives for a prospect or customer.
  
  
• Design and deliver detailed presentations both internally & externally that showcase your solution, pricing & benefits – either in person or over a video conferencing tool.
  
  
• Develop, maintain, and deliver detailed product demonstrations, either in person, as part of a presentation or over a video conferencing tool.
  
  
• Develop and maintain accurate technical design documentation of our products and solutions.
  
  
• Build close working relationships with Product Management, Solution Consultants, Sales & Engineering teams throughout all elements of your role.
  
  
• Remain a point of contact, responsible for solution design, for Engineering, Delivery and support teams throughout an order lifecycle.
  
  
• Actively take part in secondments to Solution Implementation & Support Services teams, to remain knowledgeable across the entire order lifecycle.
  
  
• Remain knowledgeable in your allotted technology vertical as a Subject Matter Expert (SME), by continuing to develop your skills and study new market data.
  
  
• Analyse and propose more effective ways of working when identified within the business.
  
  Knowledge and experience required:
  
  
• Demonstratable interest in the Managed IT / Telecommunications industry.
  
  
• Demonstratable technical experience in at least two of our Cornerstones.
  
  
• Working knowledge in common networking principles & protocols such as:
  
  
  • L2-L4 TCP/IP Stack
    
    
  • L2 & L3 Switching concepts
    
    
  • IP routing technologies such as OSPF & BGP
    
    
  • Redundancy protocols such as VRRP
    
    
  • Security principles such as Stateful Firewall, UTM, IPSec & SIEM
    
    
  • Wireless principles such as SSIDs, Encryption & Authentication
    
    
• Excellent written and oral communication skills; including the ability to translate technical jargon for a non-technical audience and vice-versa.
  
  
• Excellent organization & analytical skills with an eye for detail.
  
  
• Excellent presentation skills.
  
  
• Strong problem-solving skills – both technical and social.
  
  
• Thrive in a highly agile environment, managing multiple projects across multiple product suites simultaneously.
  
  Desirable knowledge and experience:
  
  
• Current or previous technical certification in a discipline covered by one of our four cornerstones.
  
  
• Familiarity with SD-WAN & SASE technologies.
  
  
• Familiarity with Unified Communications & Collaboration technologies.
  
  
• Knowledge of Private & Public Cloud architecture