Junior Application Support Engineer

City of London
2 weeks ago
Create job alert

Financial Services Firm is hiring for a Junior Application Support Engineer for their team based in London.

This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and have between 1-3 years experience in an application support-related role. The salary on offer is between £40K - £50K, depending on experience.

Responsibilities:

  • Experienced in diagnosing and troubleshooting software issues quickly and effectively.
  • Understanding of Linux, SQL, and cloud technologies such as AWS (EC2, S3, Lambda,
    CloudFormation).
  • Experience using Python, Docker containerization, and Git version control.
  • Familiar with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis.
  • Proven experience managing support tickets (JIRA Service Desk) and ensuring SLA adherence.

    Skills and Attributes:

  • Excellent communication and stakeholder management skills, with a client-first approach.
  • Proven problem-solving capability
  • Time management skills and the ability to establish reasonable deadlines
  • Excellent organizational skills and the ability to multi-task
  • Experience in customer facing positions

    Please apply for immediate interview!

    CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds

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