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Applications Support Lead (Azure DevOps)

Neston, Cheshire West and Chester
1 month ago
Applications closed

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Role: Applications Support Lead (Azure DevOps)

Start Date: ASAP
Contract Length: 3 Months
Work Location: Remote – Ad-hoc travel to Neston aprx. twice per month

IR35 Status: Inside IR35
Security Clearance: SC Cleared

Join a critical digital services programme, where you’ll guide a small team of application support engineers through hands-on delivery and performance of DevOps and application management services across a complex data integration platform.

Responsibilities:

  • Lead small team of apps support engineers focused on production & development

  • Manage and improve service performance using ITIL processes

  • Main POC for incidents, change, problem management and service reporting

  • Provide expert-level development support on InterSystems products

  • Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS platforms)

  • Oversee application lifecycle management in Azure cloud environments

  • Work with delivery managers and agile teams to ensure delivery of app updates

  • Support automation of infrastructure provisioning and deployment pipelines

  • Participate in Agile ceremonies and ensure alignment with DevOps best practices

  • Mentor engineers and foster a continuous improvement culture

    Required Experience:

  • History leading small agile teams of application support engineers in enterprise environments

  • In-depth knowledge and experience with InterSystems HealthShare/ HealthConnect – including EMPI, PD, IRIS, and Integration Engine

  • Strong understanding of ITIL service management frameworks

  • Hands-on experience managing applications in Azure environments

  • SC Cleared – active & transferrable clearance

    Desirable:

  • ITIL Certification

  • Understanding of Azure DevOps & Jira

  • Development experience with Azure, .NET, Ansible, and Terraform

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