Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Application Support Analyst

Newcastle upon Tyne
1 week ago
Create job alert

Job Title: Application Support Analyst
Location: Newcastle upon Tyne
Work Mode: Onsite
Role Type: Permanent

Experience: Graduates or up to 8 years of experience

My client, a leading provider of technology solutions within financial services, is seeking an Application Support Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving operational efficiency, and ensuring system reliability. You will collaborate closely with development teams, quantitative analysts, and business stakeholders to drive incident resolution, manage change processes, and enhance system resilience.

Key Responsibilities:

Investigate and resolve application and infrastructure incidents, including configuration and code analysis.
Identify recurring issues, determine root causes with development/quant teams, and track resolutions.
Lead daily incident review calls and manage communication between business and technical stakeholders.
Enhance system reliability, efficiency, and resilience; manage business continuity processes.
Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams.
Qualifications:

Prior experience in global application support (financial services preferred, not essential).
A 2.1 degree in Computer Science or a related field from a top-tier university.
Excellent communication skills for engaging business stakeholders, end-users, and technologists.
ITIL certification (or equivalent ITIL framework experience).
Technical expertise in:

Databases & design: SQL Server
Monitoring tools: Grafana, Prometheus, Victoria Metrics
Scheduling tools: Control-M
Operating systems: Windows, Linux
Containerisation & cloud: Kubernetes, Azure
Collaboration tools: JIRA, Git, BitbucketThis is a fantastic opportunity to work on impactful projects with a financial services firm. If you have the required experience, please apply.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Related Jobs

View all jobs

Senior Business Analyst

Test Analyst

Software Developer

Senior Data Engineer

Cybersecurity Vulnerability Lead

Integration and Test Engineer - DV Clearance

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Cloud Computing Team Structures Explained: Who Does What in a Modern Cloud Department

Cloud computing has transformed how organisations in the UK and worldwide design, deliver, and maintain their IT infrastructure. Whether it’s migrating on-premise workloads to the cloud, building cloud-native applications, or optimising for cost, performance, and security — organisations of all sizes need cloud teams with clearly defined roles. For someone applying for cloud computing jobs, or hiring for them, knowing who does what in a modern cloud department gives you an edge. This article describes the core roles you’ll find in a mature cloud team, how these roles work together through the cloud lifecycle, what skills UK employers tend to expect, typical career paths and salaries, plus the challenges of structuring cloud computing teams.

Why the UK Could Be the World’s Next Cloud Computing Jobs Hub

Cloud computing has shifted rapidly from a novel concept to the backbone of modern technology. From SaaS platforms and virtual desktops to distributed infrastructure and AI-ready architectures, cloud is now everywhere. This transformation has created an explosive demand for skilled professionals in cloud engineering, cloud architecture, security, operations, DevOps, and beyond. For UK professionals and employers, the cloud opportunity is huge. Demand is growing, salaries are strong, and scope spans startups, enterprises, government, and public services. This article explores why the UK is well-placed to become the world’s next cloud computing jobs hub, what sectors and roles are rising fastest, and what must be done to make it a reality.

The Best Free Tools & Platforms to Practise Cloud Computing Skills in 2025/26

Cloud computing has become the backbone of digital transformation. From small start-ups to multinational enterprises, organisations are moving workloads, applications, and even entire infrastructures into the cloud. This shift has fuelled demand for skilled professionals who understand not just the theory, but the practical application of cloud services. If you want a career in cloud engineering, DevOps, cloud architecture, or even data science with cloud specialisation, hands-on practice is essential. Employers are no longer satisfied with theoretical knowledge; they want candidates who can prove they’ve spun up a server, deployed a container, or automated infrastructure on a real platform. The good news? You don’t need to break the bank. Dozens of free tiers, open-source frameworks, and sandbox environments exist to help you practise cloud computing skills at zero cost. In this article, we’ll cover the best free tools and platforms in 2025 that let you experiment, build projects, and showcase your cloud expertise.