Data Center Technician, DCC Communities
Amazon London
Serve as a primary technical resolver for data center infrastructure, diagnosing hardware and network problems, performing physical repairs, and troubleshooting events within internal SLAs. Conduct root cause analysis of equipment failures, lead resolution of infrastructure issues, and coordinate with solution teams on complex cases while driving continuous improvements. The role sits within the Data Center Operations team and may involve shift work, on-call rotation, and rotation between locations.