Principal Applied AI Solutions Architect, Amazon Connect, EMEA Applied AI Solution Architecture team
Amazon London
Hands-on solutions architect role accelerating customer adoption of Amazon Connect's AI capabilities, spanning data readiness assessments, agentic AI design, prompt engineering, and serverless integrations with Lambda, API Gateway and Step Functions. You build A2A multi-agent workflows and RAG-powered responses, guiding customers from proof-of-concept to pre-production.