IT Support Analyst

Solihull
2 months ago
Applications closed

Related Jobs

View all jobs

Business Analyst - Microsoft Dynamics

Technical Document Analyst

Automation Test Analyst

Business Intelligence Manager

D365FO Developer // Hybrid

D365FO Developer // Reading

Do you thrive in a dynamic, multi-supplier environment where collaboration and innovation drive success?
 
As an IT Support Analyst, you will be at the heart of our IT operations, providing essential support to our users, managing IT infrastructure, and working closely with our IT partners to maintain seamless services. This is your chance to be part of a forward-thinking, technology-driven organisation that values innovation and continuous improvement.

Provide expert support for Microsoft 365 platforms, including Exchange, SharePoint Online, Power Apps, Power Automate, and Intune.
Support end users with IT network issues, including Wi-Fi, laptop queries, and general troubleshooting.
Manage M365 security compliance, including Conditional Access policies and Data Loss Prevention (DLP).
Coordinate IT incidents and change requests with our IT partners, ensuring SLA and KPI adherence.
Support IT projects such as Windows 11 upgrades, DLP implementation, and laptop provisioning.
Assist in supplier relationship management, including attending service reviews and ensuring compliance with IT policies.  Hands-on expertise with Intune, SharePoint, Teams, OneDrive, Outlook, and security compliance tools.  Strong knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).  Experience in racking and patching network/server equipment.  Familiarity with cloud migrations
 
Permanent position
Solihull based office, hybrid working
Salary up to £43,000
Benefits – up to 7% bonus, 12% employer pension scheme, life assurance 4x salary, income protection policy, enhanced holiday purchase scheme, contributory private medical for yourself and family + more!

We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.
  
We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Rural-Remote Cloud Computing Jobs: Pioneering a New Work-Life Balance

A Fresh Outlook for Cloud Professionals The field of cloud computing has rapidly become one of the most crucial pillars of the modern tech landscape. From multinational corporations to innovative start-ups, organisations rely on remote servers and virtualised infrastructure to store data, deploy applications, and deliver services globally. Conventional wisdom once held that this high-tech world was exclusively tied to large urban hubs—particularly London. However, a growing number of roles in this domain are now just as easily fulfilled from the rural countryside, where rolling hills, seaside towns, and smaller communities provide a more laid-back and affordable lifestyle. At CloudComputingJobs.co.uk, we’re seeing a surge in opportunities that emphasise remote and flexible work. Many professionals are on the hunt for “tech jobs by the sea” or “cloud computing remote countryside” roles, eager to escape the hustle of city life without sacrificing access to cutting-edge technologies. This shift is fuelled by factors like improved rural internet connectivity, evolving corporate cultures, and the inherent nature of cloud work, which primarily revolves around online platforms and virtual collaboration tools. In this article, we’ll explore the reasons behind this migration from traditional city offices to rural and coastal areas, the advantages (and challenges) of such moves, and practical advice on securing a cloud computing job that’s location-agnostic. Whether you dream of swapping your daily Tube commute for a stroll along a coastal path or a walk through a tranquil village lane, this might be the perfect time to redefine your work-life balance—and still shape the future of cloud tech.

Quantum-Enhanced AI in the Cloud: A New Dawn for Distributed Computing

Cloud computing has reshaped the digital landscape, freeing organisations from on-premises hardware constraints and paving the way for services that scale on demand. From hosting business-critical databases to enabling global content delivery networks, the cloud has become the backbone of modern IT. Parallel to this evolution, Artificial Intelligence (AI) has rapidly matured, offering transformative capabilities in data analytics, recommendation systems, and automation. Yet for all its power, conventional computing infrastructure sometimes struggles to handle the complex, high-dimensional problems AI can generate—especially in areas like drug discovery, advanced cryptography, or intricate optimisation. Quantum computing has burst onto the scene as a new paradigm that might address these computational bottlenecks. By leveraging quantum bits (qubits) and phenomena like superposition and entanglement, quantum computers could, in principle, explore vast solution spaces at unprecedented speeds. What happens when these three forces—cloud computing, AI, and quantum technology—converge? We enter a new era of quantum-enhanced AI in the cloud, where distributed systems seamlessly integrate classical and quantum resources to deliver powerful, scalable, and efficient solutions. This article will explore: How cloud computing has set the stage for next-generation AI. The basics of quantum computing and why it’s poised to disrupt traditional workloads. Real-world applications of quantum-enhanced AI that leverage cloud infrastructure. Emerging job roles and skill requirements in this fast-evolving landscape. Ethical, technical, and logistical considerations that must guide future developments. Whether you’re a seasoned cloud professional looking to stay ahead of the curve, a data scientist curious about the promise of quantum, or a tech enthusiast eager to see what’s next, read on. The future of computing may be closer than you think.

Cloud Jobs at Newly Funded UK Start-ups: Q3 2025 Investment Tracker

Cloud computing continues to be a pivotal force in the UK tech scene. From serverless architectures and edge computing solutions to AI-driven data analytics platforms, start-ups across the country are leveraging cloud technologies to innovate at lightning speed. This trend is far from a passing phase; in fact, cloud adoption has become a strategic imperative for businesses of all sizes, enhancing their scalability, flexibility, and competitive edge in a global marketplace. In Q3 2025, UK-based cloud computing start-ups attracted impressive funding rounds, signalling robust investor confidence in the sector. Whether you’re a cloud engineer, DevOps practitioner, project manager, or aspiring to break into cloud-based roles, these newly funded ventures are on the lookout for talent. This Q3 2025 Investment Tracker will guide you through the most notable funding news, the job opportunities that these investments have created, and how you can position yourself to land a coveted role at these cutting-edge companies. Lastly, we’ll introduce you to Cloudcomputingjobs.co.uk—a dedicated platform that connects cloud professionals with emerging start-ups and established enterprises alike. If you’re eager to harness the momentum of this booming sector, read on to discover the latest hiring trends, in-demand skill sets, and practical steps to accelerate your cloud career.