IT Environment Manager

Are you an experienced IT professional with a passion for managing complex environments? We're looking for a permanent hire to join a fantastic business in Birmingham. Only 1 day a week required on site, 35 hour working week, £60-£65,000 + market leading benefits.

Join our dynamic IT Operations team as an IT Environment Manager, leading the management of our advanced Microsoft Azure, Dynamics 365, Optimizely, and Microsoft 365 environments. Make a significant impact in a fast-paced, innovative setting.

The role

As an IT Environment Manager, you will be responsible for the comprehensive management of our Microsoft Azure, Microsoft Dynamics 365 (CE and Finance), Optimizely, and Microsoft 365 environments. Your key responsibilities will include onboarding new environment requests, managing existing environments, and ensuring that both IT and business requirements are met within the agreed Service Level Agreements (SLAs). You will work closely with an offshore DevOps team, which includes a DBA, to handle the hands-on build, packaging, and deployments to these environments.

You will analyse, define, and manage environments following agreed processes and governance, ranging from small CRM sandboxes to full-stack environments integrating with other components, SaaS, and third-party solutions. Supporting change and release processes for route-to-live/production environments and ensuring environments are fully documented, including maintaining relevant information in the CMDB, will be crucial aspects of your role.

In this role, you will also be responsible for managing the creation, build, upgrade, and support for all development and test environments. You will handle data refreshes, restores, and migrations, collate test data, and assist in the cleansing of production data when required. Additionally, you will support projects in establishing their development/test environment requirements and costs, manage, allocate, and provision development/test environments required by projects, and provide monthly balanced scorecards/reports across all environments, including usage, utilization, availability, and cost.

What we are looking for

Strong experience of environment management including the provisioning of new environment requests and management of existing environments in accordance with business requirements
Excellent analytical, problem solving and communication (verbal and written) skills.
Proven ability and track record managing Microsoft centric software environments.
Strong experience in Azure platform Services, understanding of their capabilities and limitations and being able to deliver solutions leveraging various platform services
Excellent team working. Strong people and stakeholder management skills
Competent in the design and configuration of relevant Azure monitoring tools such as the Azure portal and Log Analytics