Enterprise Senior Product Manager - Legal-Tech SaaS

Shape the Future of Legal Tech at Scale

Are you a product leader who thrives at the intersection of innovation, complexity, and impact?

At Actionstep, we're transforming how mid-sized and large law firms operate and we’re looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers.

If you’re passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference.

The Role at a Glance:

Senior Product Manager (Enterprise)
London - Hybrid
Competitive Salary 
Plus Highly Competitive Benefits Package

Reports To: Director of Product Management

Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team.
Focus: Search & Workflow

Who we are:

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand.  

The Senior Product Manager Role:

As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. 

You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability.

About You:

Essential:

•    5+ years of SaaS product management experience building enterprise products 
•    Proven track record of successfully bring products to market 
•    Expertise in driving product development processes using agile methodologies 
•    Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro 
•    Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences 
•    Strong track record of driving successful product launches within strict timelines 
•    Ability to dig into business or technical problems and find pragmatic solutions 
•    Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel 
•    A profound understanding of product lifecycle management, user experience design, and market analysis.  
•    Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes 
•    Working experience in creating, prioritizing and recommending epics and features. 
•    Ability to work in a remote environment – travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions 
•    Working knowledge of application performance and analytics  
•    Experience researching, defining and documenting market, product and platform requirements 
•    Strong understanding of customer needs, pain points, and experience with similar technologies 
•    Track project progress and initiatives in alignment with the roadmap 
•    Exposure to the legal industry (working with lawyers and law firms) is an added bonus

Specifications:

•    Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers 
•    Ability to influence multiple stakeholders without direct authority  
•    Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams  
•    Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions 
•    “Can do” attitude of empowerment to take 100% responsibility for achieving our mission 
•    Appreciative of direct communication as both an active communicator and eager listener

Personal Skills, Attributes & Behavioural Competencies:

•    Ability to work in both team and individual capacities. 
•    Ability to manage multiple streams of work effectively. 
•    Ability to manage your daily workload through best practice time management techniques. 
•    Great communication and interpersonal skills. 
•    Passionate about teamwork and collaboration.

Benefits:

What we offer in return:

•    Further develop and grow your sales technique with the support and sponsorship of your sales leadership 
•    Flexible working 
•    Unlimited leave 
•    Competitive salary 
•    Pension contributions 
•    Private medical, dental and life insurance  
•    Socials, lunches and team-building events 
•    Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap 
•    Relaxed and friendly team who genuinely care about and trust one another 
•    Fantastic training and development opportunities

Think you’re a great fit? Apply now to fast-track your application directly to our Leadership Team.

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR