Data Centre Facilities Manager - Engineering Operations
Position Overview
The Data Centre Facilities Manager leads critical infrastructure operations at strategic facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency.
This position requires hands-on oversight of mission-critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third-party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs.
Key Responsibilities
Operations & Infrastructure Management
• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)
• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)
• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency
• Manage and optimise space and power to maximise opportunities for growth and operational efficiency
• Plan and deliver site infrastructure projects on time, within scope, and on budget
Leadership & Team Development
• Lead, inspire, and develop teams of experienced technical professionals
• Act as a role model, driving service excellence, training, and development for all team members
• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development
Compliance & Safety
• Ensure adherence to and exceed Health & Safety standards in all operations
• Maintain compliance with health & safety, security procedures, and compliance accreditations
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation
• Maintain a safe working environment and drive continuous safety improvements
Budget & Cost Management
• Recommend and control site budgets, ensuring expenditure aligns with agreed objectives and delivers best value
• Manage budgets, cost controls, and resource planning effectively
• Drive operational efficiency initiatives that reduce costs while maintaining service quality
Risk Management & Incident Response
• Maintain an up-to-date Risk Register and oversee all site inspections
• Act as senior incident lead during critical events, coordinating teams and ensuring timely resolution
• Lead root cause analysis within broader operational contexts and ensure corrective actions are implemented
• Ensure compliance with company procedures and mitigate potential issues
Vendor & Stakeholder Management
• Oversee subcontractor management and ensure vendors consistently deliver to agreed KPIs and SLAs
• Build strong supplier relationships and drive continuous improvement initiatives
• Ensure service excellence, and maintain high client satisfaction
• Partner closely with senior stakeholders on site capacity planning and infrastructure strategy
Essential Qualifications
Technical Expertise
• Comprehensive expertise in mission-critical infrastructure systems
• Knowledge of electrical and mechanical systems in data centre environments
• Previous experience in mission-critical environments such as data centres, hospitals, power plants, telecommunications, or military facilities
• Advanced education in technology or engineering, or equivalent practical experience
Leadership Experience
• Proven leadership experience in developing high-performing technical teams
• Track record of raising performance standards and delivering operational excellence
• Experience leading multi-disciplinary teams in complex, high-availability environments
• Typically 5+ years of relevant experience or equivalent progressive leadership roles
Core Skills
• Strong interpersonal skills for effective client relationship management
• Excellent written and verbal communication abilities with strong numerical literacy
• Ability to thrive both independently and collaboratively while managing multiple priorities
• Proactive, flexible approach with natural initiative and commitment to operational excellence
Regulatory & Compliance
• Full UK/EU driving license
• Understanding of UK regulatory requirements and industry standards
• Current knowledge of data centre infrastructure trends and best practices
Preferred Qualifications
• Advanced electrical or mechanical qualification (Bachelor's degree or higher in relevant engineering discipline) or equivalent practical/industry experience
• Data centre operations experience
• Professional certifications in facilities management or engineering disciplines
