Customs and Logistics Coordinator

Role Summary: Are you ready to take your logistics career to the next level? As a Logistics Coordinator at ISS, you'll be at the heart of our operations, ensuring the smooth handling of Customs and HMRC Clearance for Deep-Sea Containers & Road Freight. You'll manage container transportation and oversee POs data in our MRP system, ensuring timely delivery and avoiding demurrage charges. This is your chance to make a significant impact in a dynamic and growing company!

Company Overview: Integrated Service Solutions Ltd (ISS) is a leading service provider in the UK Fresh Produce sector. Since our inception in 2014, we've grown phenomenally, boasting annual revenues over £90 million and employing over 1200 people across our expansive sites in Teynham, Linton, and Sittingbourne. Our commitment to people, quality, and service has driven our success and strong relationships with our teams, customers, and suppliers.

Responsibilities:

• Engage with customers, vendors, shippers, carriers, and all involved parties to set clear expectations.
  
  
• Liaise with the Warehouse Team on container arrivals and daily plans.
  
  
• Create and maintain HMRC Customs Handling documentation and Prophet Arrival Planner.
  
  
• Verify key data elements for compliance with federal/international regulations.
  
  
• Complete IPAFF and HMRC CHIEF Declarations and manage Customs Clearance Agencies.
  
  
• Manage daily arrivals with transport companies and update Purchase orders with clearance invoices.
  
  
• Approve transport and customs-related invoices and create expense POs.
  
  
• Maintain Team Rota, process holiday authorizations, confirm time sheets, and conduct performance reviews.
  
  
• Ensure all relevant Key Performance Indicators (KPIs) are accurately documented and maintained.
  
  
• Attend customer meetings as necessary.
  
  
• Foster professional skills development and attend apprenticeship meetings.
  
  Qualifications and Skills:
  
  
• GCSE level education in Math and English or equivalent.
  
  
• Minimum two years of experience in customs handling.
  
  
• High-quality administrative process knowledge.
  
  
• Confident decision-making abilities.
  
  
• Excellent attention to detail.
  
  
• Effective interpersonal and communication skills.
  
  
• Ability to meet challenging deadlines in a pressurized environment.
  
  
• Strong planning and organizational skills.
  
  
• Adaptable and flexible approach to work.
  
  
• Initiative and ability to work unsupervised.
  
  
• Customer understanding and results-focused.
  
  
• Effective team working.
  
  Benefits:
  
  
• Access to Retailer Discounts
  
  
• Employee Assistance Program
  
  
• 24 hour GP access
  
  
• In house Learning and Development
  
  
• Access to free Team and Coffee
  
  
• Pension Scheme
  
  
• Company Sick Pay