Chief Technical & Security Officer (Managed Services)

Must come from an MSP background

Dublin based - hybrid working options

€120k - €135k base + benefits

A well-established and growing Irish managed services business is entering a significant growth phase and as part of this journey the business is creating a new executive role and is seeking a Chief Technology & Security Officer (CTSO) to join the senior leadership team.

This is a commercially facing, strategic technology leadership role, suited to someone who can operate confidently at C-level while remaining close enough to the technology to shape architecture, standards, and customer solutions.

The CTSO will report directly into the COO and will play a key role in supporting go-to-market strategy, shaping the security and cloud practices, and setting the overall technical direction of the organisation as it scales.

The position is working for a medium sized MSP in the Irish market, and it is essential that the candidate has MSP experience. 

The Role

The CTSO will act as the technical authority across the business, with particular responsibility for Security, Cloud, and Solution Architecture.

This is not a hands-on engineering role, but it does require strong technical credibility and the ability to lead from the front in customer and commercial environments.

You will:

Set the technical vision and standards across security and cloud services

Support pre-sales and strategic customer engagements

Help shape and evolve the organisation’s security offerings

Act as a trusted advisor to both customers and internal stakeholders

Raise the bar on solution design, architecture quality, and documentation

Over time, the CTSO will build and lead a technical leadership function, including solution architecture and security capability, as the business grows organically and through acquisition.

Key Responsibilities

Define and own the technology and security strategy across cloud, security, and managed services

Support go-to-market activity, pre-sales, and complex solution design

Lead executive-level conversations with enterprise customers (500–1,000+ users, often international)

Shape, review, and evolve the security practice, including evaluating new tools and services

Set standards for architecture, solution design, and technical documentation

Partner closely with Sales and Delivery teams to scope, size, and design enterprise solutions

Play a key role in M&A activity, including technical due diligence and integration

Sit at the management table, helping drive change during a growth and “reset” phase

What We’re Looking For

This role suits someone who blends technical depth with commercial awareness and is comfortable being both a leader and a customer-facing technologist.

You will likely have:

Senior leadership experience (CTO, CIO, Head of Architecture, Principal Architect, or similar)

Strong expertise across Security and Cloud architectures

Experience working with enterprise-scale environments

A background in pre-sales, solution design, or technical consulting

The ability to communicate complex solutions clearly and credibly

Experience setting technical standards and influencing teams

A collaborative leadership style and strong cultural fit

Technology exposure (not all required):

Microsoft (Azure, M365) – certifications highly valued

VMware

Security technologies (e.g. WatchGuard or similar)

Networking (Juniper or Cisco at a solid level)

Broader enterprise infrastructure experience

Why This Role

Newly created C-level position with genuine influence

Join at a pivotal moment of growth, investment, and acquisition

Opportunity to shape strategy, offerings, and teams, not just inherit them

Exposure to complex, international enterprise customers

Clear runway to scale impact alongside the business