Busniess Analyst - Outside IR35 - Hybrid
The Business Analyst will support the delivery of business analysis activities within the Placement Project, helping to transform broking operations and systems. The role focuses on optimising placement workflows, improving operational efficiency, and ensuring solutions align with regulatory requirements and strategic objectives.
Working closely with broking, operations, technology, and external partners, the role will play a key part in shaping and delivering effective placement solutions across the end-to-end placement lifecycle.
Key Responsibilities
Placement Project Delivery
Collaborate with Operations and Business stakeholders to define, analyse, and document requirements for the Placement Programme.
Analyse, review, and improve placement workflows, including MRC creation, firm order processing, endorsements, and post-placement activities.
Support the design, configuration, testing, and go-live phases of placement solutions, including user training and hyper-care support.
Stakeholder Engagement
Act as a key liaison between broking teams, operations, technology teams, and external vendors.
Facilitate workshops, interviews, and working sessions to elicit business requirements and translate them into clear, actionable deliverables.
Process & Systems Analysis
Map current-state and future-state processes using tools such as Visio and JIRA.
Work with broking platforms and Salesforce integrations to support system and process improvements.
Ensure solutions and processes align with operational manuals, FCA Conduct Rules, and internal governance standards.
Project Governance & Reporting
Maintain RAID logs and contribute to wider project documentation and governance artefacts.
Provide metrics, insights, and analysis to support continuous improvement, benefit realisation, and informed decision-making.
Skills & Experience Required
Proven experience within insurance broking, ideally in the London Market.
Strong understanding of placement processes across pre-placement, placement, and post-placement activities.
Demonstrated experience using business analysis and delivery tools such as Azure DevOps, Visio, JIRA, and Salesforce.
Excellent communication skills with the ability to engage and influence stakeholders at all levels.
Experience working in Agile delivery environments and managing priorities across multiple concurrent projects.
Sound knowledge of regulatory frameworks, operational risk management, and compliance obligations.
To apply for this role please submit your CV or contact Dillon Blackburn on (phone number removed) or at (url removed).
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