IT and Security Manager

Wireless CCTV (WCCTV) are looking for a dynamic and experienced Enterprise IT & Security Manager to join our team and lead our IT infrastructure and security initiatives.

As the Enterprise IT & Security Manager, you will provide leadership, strategic guidance, and hands-on support to all aspects of WCCTV’s IT infrastructure, estate, and operational systems. This key role ensures that all IT and Security requirements are met and evolves to support the future growth of the business.

Key Responsibilities:

Lead and shape the IT & Security roadmap for WCCTV globally, reporting directly to the CTO.
Review and introduce new technology to drive operational efficiencies and user experience improvements.
Manage 1st and 2nd line support to ensure IS helpdesk services for all WCCTV employees.
Oversee supplier relationships to maintain quality and service.
Conduct regular team meetings, one-on-ones, annual appraisals, and quarterly reviews.
Ensure the team meets KPIs and identifies improvement opportunities.
Guide and assist in the development of new technology solutions and products.
Provide technical support to resolve IT/IS queries, problems, and issues.
Oversee projects related to IS Infrastructure, including data centre and cloud.
Provide training on WCCTV systems and products to new and existing employees.
Specify hardware requirements and set up new employees’ PCs and phones.
Maintain patching policy, backups, and system security.
Administer WCCTV’s Active Directory, O365, Intune, and Autopilot.
Manage firewall and network infrastructure, including on-premise, data centre, and cloud.
Ensure courteous and efficient customer service for internal and external customers.
Update and maintain security policies and procedures in accordance with ISO 9001 and ISO27001 standards.The Benefits: 

Annual salary of up to £55,000 - depending on experience.
25 days annual leave, increasing with length of service, plus bank holidays. 
Private healthcare and dental care schemes, supplying wellness and mental health support services. 
Company pension scheme, with employer contributions increasing with length of service. 
Access to retail discounts via Mintago finance and wellbeing hub. Your Qualifications, Skills and Experience:

3 – 5 years of experience IT Support Team Leader / Management with line management experience
Full Clean UK Driving Licence, maximum 3 points.
Degree in a technology-related field is desirable
Working in a hybrid IT environment, with data centre, office equipment and cloud services
The capability to lead and drive a strong security awareness and posture across the entire organisation
Strong experience working in hybrid environments, including backup techniques, networking, disaster recovery and business continuity, with experience of cloud migrations preferred
Experience in managing and maintaining global Active Directory, O365, Intune, Autopilot, and firewall management within the Microsoft tool set.
Knowledge of IT infrastructure, data centres, cloud platforms, and cybersecurity.
Working knowledge of industry standard firewall technologies such as CISCO, Fortigate and Azure
Strong communication and interpersonal skills.About WCCTV: 

WCCTV was founded in 2001, in the UK and is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. 

In 2021, the Private Equity Firm LDC, made a substantial investment into WCCTV. This investment will allow us to rapidly scale and grow in the UK and continue our services as a market leader. 

In addition to this investment and other awards, WCCTV were named in association to The Independent’s E2E Tech 100 List, as one of the UK’s Fastest Growing Technology Companies. 

We believe our employees are our strongest asset and for that reason, we are dedicated to supporting their professional and personal development. 

WCCTV is an equal opportunities employer, inviting applications from diverse backgrounds to promote inclusivity in our workforce